Garbage, Compost & Recycling – FAQ

Q: Who do I contact regarding garbage, compost, and recycling?
For general inquiries, please contact the Town Office at 506-848-6600.

For issues with your collection, please contact FERO at or 506-652-3376.

For information on sorting and schedules, visit Fundy Regional Service Commission at:

Q: Is it garbage or compost week? What day is my pick-up?
Detailed information on solid waste management in the Greater Saint John region can be found online at:

You can view a Garbage Collection Day Map on our website here: Weekly pickup type is on the top right corner of the Town website. An app is available to send weekly reminders to you for information can be found here:

Q: What will be or won’t be picked up?
A list of materials for the various waste streams can be found at the website of the Fundy Regional Service Commission, here:
Q: Why wasn’t my garbage/compost/recycling picked up?
Missed pickups can be reported to the hauling contractor at 506-652-3376 or
Q: Will my garbage be picked up on a Holiday?
Solid waste is collected on its regularly scheduled day of the week including holidays with the exception only of Christmas Day. If collection is delayed due to inclement weather, it will typically be provided on the following day or the Saturday.
Q: Who is responsible to replace my garbage can when it is damaged?
It is the responsibility of the homeowner to provide, replace, and use a proper container with a secure cover for garbage.
Q: How do I get new recycling containers; it wasn’t here when I moved in?
A set of recycling containers was provided to each civic address when the service was commenced. Additional containers are available by contacting FERO at 506-652-3376 or containers marked with recycling symbol may be purchased commercially that are no higher than your knee. Reminder: Recycling bins and compost carts are to remain at the address they are ordered for.
Q: My compost cart is broken, how do I get a new one?
Compost carts are provided by the Fundy Regional Solid Waste Commission. You can order a new cart on their website by visiting:
Q: The wind has blown garbage all over the street – who will come and clean it up?
It is the responsibility of the homeowner to set out garbage and recyclables in secure containers whatever the weather conditions. It is also the responsibility of the homeowner to clean up material that may have been dislodged from their container. It is recommended that all garbage be bagged.
Q: Why is there no calendar on the website?
For a calendar or weekly notification service please visit:
Q: My garbage is always picked up around lunch time, however today they picked it up at 9:00am. I didn’t have all my garbage out and want them to come back.  
Collection times may vary depending on weather, equipment failure, seasonal variations, or other factors. The collection contract calls for the pickup of materials set out by 7:00am on collection day.
Q: When is the annual Spring and Fall cleanup week?
The dates for cleanup weeks can be found on the Town website and calendar. The Spring Cleanup is typically in May. The Fall Cleanup is typically in November.
Q: How many paper yard waste bags can be put out for regular compost collection?
In addition to your compost cart, you can put three paper yard waste bags out for regular compost collection.
Q: Can I put broken items in the garbage?
No. Any items that are not considered household garbage, such as toasters, microwaves, etc. cannot be thrown out in regular garbage pick-up. These items must be taken to the Crane Mountain Landfill OR be held until the Spring Clean Up.
Q: Can I recycle plastic bags?
Plastic Bags are no longer accepted for curbside recycling as of March 1, 2020. Your excess plastic bags can be taken to a Redemption Centre, click here for more information. This includes all ‘soft’ plastic such as grocery and retail bags, bread and frozen food bags, dry cleaner bags, and ‘shrink wrap’ or plastic film.

Please continue to recycle your plastic containers with the recycling number 1, 2, or 5 in your curbside recycling.

Q: Can batteries go into the garbage?
No, NEVER put batteries in the garbage. All Batteries are recyclable. For rechargeable batteries and lithium button batteries, be sure to tape up the ends so that they do not spark off each other and cause fires. Return dead batteries to the Household Hazardous Waste Depot at Crane Mountain Landfill or to one of the following stores: Canadian Tire, Crescent Valley Resource Centre, Best Buy, Home Depot, or Staples.

For more depots and the types of batteries you can take back visit:

Q: What are the best practices when it comes to garbage, recycling, and compost?
To help make collection day easier for you and FERO, here are our top best practices for curbside collection:

⮪ Return to the main FAQ Page, click here.

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