RECYCLING WEEK

Council & Town Information – FAQ

Q: Where can I find out information on Council procedure such as Hearings/Presentations/Meetings/Open Houses?
Council procedures are governed by the Local Governance Act, the Community Planning Act and the Rothesay Procedural Bylaw. These documents can be found online at: http://laws.gnb.ca/en/ShowTdm/cs/2017-c.18/

Agendas for scheduled public meetings are on the Town website at: www.rothesay.ca/town-hall/agendas/

Notices of Public Hearings are posted to the Town website at: www.rothesay.ca/town-hall/by-law-notices-hearings/ 

Q: When is the next council/committee meeting?
Council meetings are held on the second Monday of the month except where this falls on a statutory holiday. In that case, the meeting is held on the following day. Submissions to Council must be received by the Town Clerk by noon on the Wednesday preceding the Council meeting. Agendas and meeting dates can be found on the town website at: https://www.rothesay.ca/town-hall/agendas/
Q: Where can I find contact information for councillors? Why are there no offices at Town Hall?
Email addresses for members of Town Council may be found on the Town website at: www.rothesay.ca/council-members/

Arrangements to meet with Mayor Dr. Nancy Grant or other members of Council may be made by calling Town Office at 848-6600.

Q: No one has responded from initial inquiry.
The Town maintains records of inquiries and requests. If you have not received a response within 1 business day, please contact the Town Office at 848-6600.
Q: The website is difficult to find things / confusing format. Can it be made easier to use?
The website design is intended to make navigation easy. You can search for information using the search bar on each page. You can also find the Site Map by visiting: www.rothesay.ca/site-map/ If you have suggestions on how to improve the website, please complete the Contact Us Form here: www.rothesay.ca/contact-us/
Q: Why do you not accept credit cards such as Visa and Mastercard for payment options?
The Town does not accept credit cards due to credit card administrative costs.
Q: Where can I find staff names and contact info? I can come in and pick up a business card with direct line and email address on it so why is it not on the website?
Public inquiries and service requests are routed through the Town Office who put the inquires and requests into a tracking system to help insure consistent customer service. This is intended to insure follow up as required.
Q: Where can I find out about current events happening in Rothesay?
You can view the community calendar on the website by visiting: www.rothesay.ca/events/

The Town regularly posts events and information on social media. Please follow us on Facebook and/or on Twitter to stay connected.

Return to the main FAQ Page, click here.

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